THE BOOK: BOOSTING LOYALTY

*the 5-step guide to growing business through customer loyalty

Boosting Loyalty: The Proven Model to attract – engage – convert – retain – amplify customers—enhanced with AI solutions. Created by entrepreneurs Teet Torim and Kati Torim, based on real challenges they faced and overcame in business.

Are you feeling lost in the maze of marketing?

Frustrated by disappointing results, drained resources, and the pressure of time slipping away? We understand—digital marketing often feels like a complex labyrinth, filled with endless opportunities and constantly shifting trends.

Boosting Loyalty: The 5-Step Guide to Growing Business through Customer Loyalty provides a roadmap for navigating the customer lifecycle, ensuring that each interaction boosts business growth.

The problems we faced:

  • Too Many Channels, Too Little ROI: They struggled with overwhelming digital marketing channels, yet the return on investment (ROI) could have been much higher.
  • High Costs, Expensive Acquisition: Marketing costs skyrocketed, and acquiring new customers wew expensive
  • Scaling Without Breaking the Bank: Growing the business seemed only possible by hiring more people or significantly increasing the marketing budget.
  • Relying on Discounts: The only way to drive sales appeared to be through discounts and low prices—unsustainable for long-term growth.

The solutions we developed:

  • Simplifying Marketing with a Seamless Framework: Boosting Loyalty Model organizes and simplifies marketing efforts by understanding the customer journey. It identifies the most effective channels for purchase and retention, creating a seamless flow that leads to better ROI with less effort.
  • Reducing Costs and Increasing Retention: The framework helps minimize customer acquisition costs by focusing on retention strategies. Businesses can reduce the time and expense of everyday marketing tasks by implementing automation, AI tools, and assistants.
  • Scaling Without Extra Resources: The model automates and streamlines workflows so businesses can scale without hiring more staff or expanding budgets. With AI integration, small teams can handle marketing at scale, reducing the risk of costly trial-and-error.
  • Profitable Campaigns Beyond Discounts: Boosting Loyalty replaces discount-driven sales with more innovative campaigns that target the right customer at the right time. Automating offers and creating personalized triggers ensures a profitable, sustainable growth strategy.

Why Boosting Loyalty is unique?

The Boosting Loyalty Framework is a one-of-a-kind system that seamlessly combines business growth strategies and customer psychology insights, enhanced with cutting-edge AI tools.

Developed by Teet Torim and Kati Torim, it is the perfect blend of data-driven automation and human-centered communication.

  • Dual Expertise: Teet’s business-driven approach ensures scalability and measurable results, while Kati’s focus on loyalty cultivates authentic relationships and long-term customer retention.
  • AI-Powered Integration: The model incorporates powerful AI tools to automate workflows, reduce costs, and enhance efficiency.
  • Comprehensive Framework: This framework covers the entire customer lifecycle—attract, Engage, Convert, Retain, and Amplify—ensuring sustainable business growth.
  • Real-World Tested: Developed and refined over years of practical experience in diverse industries.
  • Simplifies Complexity: Turns overwhelming marketing efforts into a streamlined, actionable flow for small and large businesses.

What readers say

The ChatGPT prompts were super good. I had been looking for a while to find someone who could help me with my marketing efforts. Now I can ask ChatGPT exactly the questions I had. The rest of the book was also very good. But how to actually do all these things - I believe that the ChatGPT prompts will help to move in the right direction.
Kristin
A very good read!! Very meaningful. Concise. Not too long. Easy to find the right chapter. Manages a very wide range of topics.
Sander
Easy to read, yet so informative! I thought the book was very well structured. Everything that was written was seriously informative! I am just starting to learn marketing and I found it very good and easy to read. The chatgpt prompts were definitely a very good bonus as well.
Hanna
A very valuable book! I borrowed the book I read from the library, but obviously I need to have it on my shelf at home, to open it in the meantime and remind myself of the relevant aspects. I recommend re-reading it every six months. The book is not just about marketing but about business in general, how to keep and value an existing customer and not enough is being done these days!
Ursel
The customer is the most important thing - offer real solutions, get to know your customer and tailor your content to their readiness to engage with your brand. The most expensive thing is to find and acquire customers, so if you already have them, do everything you can to keep them. A great overview of how the different parts of marketing should work in this big ecosystem. Gives a very good basis for creating a marketing strategy and plan.
Kärolin
Creating content is 20% of the job and 80% is getting that content to the people! I'm currently studying marketing and I don't regret buying this book. The book is very good at explaining the different topics related to marketing. In addition, there are also a lot of good tips and real-life examples between the covers, which adds a lot to the book. I will use the knowledge in the book in the future, both at school and in the job market. Thank you!
Laura
This book brought me down to earth and opened my eyes to what I could do differently in my business. It's a handbook that should remain open on the desk of every success-oriented entrepreneur/marketer until the journey outlined in the book is put into practice. The book helped me bring focus to creating a better loyal customer experience and opened up channels for positive feedback.
Liina
In summary, the model of the Boosting Loyalty is well structured, very good to follow and a structure to work with. Very well written and structured book. A good, simple and engaging read. You can gain a lot of knowledge and tips about marketing and immediately apply what you have read. The framework makes working with clients a head clearer by focusing on what is most important.
Jaanika
The book is not just about marketing but about business in general, how to keep and value an existing customer and not enough is being done these days! Boosting Loyalty makes so much sense, and now marketing makes sense again.
Jonas
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